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MAXIMISING VALUE FROM CONTRACTUAL RELATIONSHIPS

Supplier relationships are critical to any enterprise that has significant spend with external providers.

 

Leading companies have realised that it is vital to make sure these relationships are managed well - at corporate and interpersonal levels.  Your organisation's brand in the market as a customer of choice accelerates competition and lowers cost.

 

On the second day, we determine how to measure the success of your supplier relationships using the Contract Scorecard.  The basic premise being that it is not enough just to have a good relationship; your organisation must derive value from it. We then seek to improve your interpersonal relationships, not only with suppliers, but within your organisation as well.  You will complete a contract management style profile prior to the course and a conflict management orientation during the course, and will gain valuable insight into your values and behaviours.  We take that further, and engage in a problem solving exercise where your strengths (and weaknesses), and those of others in your group, are put to the test.

 

The course starts at the most strategic level - showing you how to categorise your suppliers by configuration structures, importance, and well as how they view your organisation.  We then explore relationships that span many people over long periods, and gain experience in key tools.

SUPPLIER RELATIONSHIP MASTERCLASS LEADER

Joe Caruso

Director

Cullen Group

Joe Caruso is a director of the Cullen Group and an ex CIO and ex Relationship Manager with over 25 years experience in outsourcing, contract management, and service delivery.
 
Joe's experience of being on both the buy-side representing customers, and the sell-side representing suppliers, enables him to have a "two sides of the coin" view of projects and contracts and allows him to reach outcomes that are mutually beneficial to both parties, thereby ensuring success and sustainable relationships. 
 
Founded on a pragmatic understanding of the contract lifecycle, Joe’s strengths include supplier selection, engagement and transitioning, contract and service delivery management, contract governance, and performance-based contracting. 
 
Joe has a Masters in Business and Communications. He has been involved in training over 5000 professionals representing over 700 organisations worldwide.

Supplier relationship management Key learning objectives

  • Be able to categorise your suppliers to understand the different relationships.
  • Know the business-to-business relationship from a corporate perspective.
  • Plan an effective relationship from start to finish - before you've selected any suppliers, as well as when they leave.
  • Determine and track the value of suppliers using the Contract Scorecard.
  • Have your personal styles  profiled and benchmarked, and see how the styles can affect your team and relationships with providers

 

WHO SHOULD ATTEND this masterclass

This course is for those responsible for supplier relationships, as well as those wanting to develop strategic relationships, including:

  • Supplier/vendor relationship managers
  • Category managers
  • Business, project, and contract managers
  • Operations personnel involved with third parties
  • Procurement personnel
 

 

TESTIMONIALS

TEAM DISCOUNTS


SEND 3 DELEGATES AND RECEIVE 5% OFF

SEND 4 DELEGATES AND RECEIVE 10% OFF

SEND 5 DELEGATES AND RECEIVE 15% OFF

5%OFF 10%OFF 15%OFF

SUPPLIER RELATIONSHIP MANAGEMENT VENUE

PERTH | 27 - 28 FEBRUARY 2018

This Masterclass will be held in a hotel in Perth's CBD.

Venue will be confirmed 4 weeks before the event date. 

 

BRISBANE | 12 - 13 MARCH 2018

This Masterclass will be held in a hotel in Brisbane's CBD.

Venue will be confirmed 4 weeks before the event date. 


SYDNEY | 15 - 16 MARCH 2018

This Masterclass will be held in a hotel in Sydney's CBD.

Venue will be confirmed 4 weeks before the event date. 

 

MELBOURNE | 5 - 6 MARCH 2018

This Masterclass will be held in a hotel in Melbourne's CBD.

Venue will be confirmed 4 weeks before the event date.